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FAQS
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What kind of payment do you accept?At Arrowleaf Events, we accept various forms of payment to ensure a convenient and hassle-free experience for our clients. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payments via bank transfers, and checks. For more information on our payment options, please contact us and we will be happy to assist you. Please note that a deposit is required upon booking our services, and the remaining balance must be paid before the event date.
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Do you provide table linens?Answer: No, we do not provide table linens. However, you are more than welcome to bring your own linens to your event. We understand that linens can play a big role in creating the atmosphere and theme of your event, and we want you to have complete control over that aspect. If you have any questions about the size or type of linens you should bring, please don't hesitate to reach out to us and we will be happy to assist you.
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Is alcohol permitted?Yes, alcohol is permitted at Arrowleaf Events. However, in order to serve alcohol at your event, you must obtain a banquet permit and submit it to us no later than 2 days before your event. This permit can be obtained through the Washington State Liquor and Cannabis Board website. Please note that all alcohol must be served by a licensed bartender and we reserve the right to refuse service to anyone who appears to be intoxicated. We want all of our guests to have a safe and enjoyable experience at our venue.
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Are food trucks allowed?Yes, absolutely. We have a very big parking lot to accommodate multiple food trucks.
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How big is the space?This is a 5400 square foot facility. The main space is about 2350 square feet. There is about 3050 additional square feet which consists of 2 bathrooms, 1 large size kitchenette, 1 brides room and a very large upstairs groomsmen hangout space. The space can comfortably seat between 175 -200 guest based on 12 feet per person or 230 based on 10 feet per person.
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Is a deposit Required?Yes. To secure the date for your event when you sign the contract, a deposit is required. The deposit is 50% of the cost. The remaining balance is due one week prior to your event. This deposit ensures that your event date is reserved exclusively for you and covers any initial costs associated with setting up the event. Without a deposit, we cannot guarantee the availability of your desired event date. Once the deposit is received, you can be assured that your event is locked in and we will work with you to ensure that everything is perfect.
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Are we required to use your vendors?No, you are not required to use our vendors. At Arrowleaf Events, we understand that each event is unique and requires a personalized approach. While we do have a list of preferred vendors that we have worked with in the past and highly recommend, we are open to working with vendors of your choice. Our goal is to ensure that your event is a success and meets your expectations. We will work closely with you to ensure that all vendors are properly coordinated and meet the necessary requirements for your event.
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Are candles allowed?No, we do not allow wax candles with flames in the building. However, we do allow battery powered candles to enhance the ambiance of your event. We prioritize the safety of our guests and the integrity of our venue, so we kindly ask that you respect this policy. If you have any questions or concerns regarding this policy, please do not hesitate to contact us.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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